Getting started
Understand the basics of how NeigborDrop works and how to join.
Need a hand?
NeighbourDrop FAQs
Everything you need to know about joining, helping, and requesting from your neighbours. Updated for our iOS launch.
Can't find what you're looking for? Scroll down to reach our support team directly.
- Topics covered
- 25+ common questions
- Response time
- < 12 hours on weekdays
- Platform
- iOS App Live
For helpers
Guidance for neighbours offering to help with errands or ride-alongs.
For requesters
Learn how to request a neighbour drop and what to expect.
Safety & trust
Privacy, safety, and how we keep the community secure.
Need more?
Still need help?
Reach our support crew for anything that isn't covered above. We're neighbours too, so we keep replies friendly and fast.