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Safety

NeigborDrop — Community Safety Standards

Last updated: November 2025Neighbour-first technology

Your safety is our top priority. These standards apply to every neighbour in the network.

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1. Verified Community

  • Phone verification for every user.
  • Real identity is required.
  • Location permissions must remain enabled.

2. Conduct Expectations

Neighbours must behave with respect and honesty. NeigborDrop has zero tolerance for harassment or discrimination.

3. Task Safety

Helpers must:

  • Accept only tasks they can complete safely.
  • Handle items carefully and follow instructions.
  • Communicate clearly in the app.

Requesters must:

  • Provide accurate instructions.
  • Avoid requesting prohibited or unsafe items.

4. Real-Time Transparency

  • Live progress updates for every task.
  • In-app communication only to keep contact details private.
  • A logged task timeline for accountability.

5. Reporting

Report issues anytime at support@neigbordrop.com. We investigate all reports.

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